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Roster Help

We're here to help

The IT Team want to help you get the best out of the Rostering system.  Please contact us for any of the following reasons so that we can support you:

·       You want to understand how to best use the system

·       You want assistance cleaning up some data

·       You have experienced a problem using the system

·       You have a suggestion to make the system work better

How to contact us

Please contact us using any of the following methods:

Helpdesk:

You’d like to submit a ticket and get a considered response.  Please include details of the issue to give us the best chance to respond quickly and positively:

 https://support.rhn.org.uk/a/tickets/new

Phone

You’d like to discuss the issue straight away, we’ll answer if we can!  We’ll also raise the ticket for you.  The number below will call Parinaz first and then Tom if she is unavailable.  We’re very sorry if neither of us can pick up:

020 4614 2230

Zoom Meeting

You’d like to do a deep dive on an issue, please set up a meeting using Calendly.  Please include information on what you’d like to discuss in the request so that we can prepare:

Parinaz

Tom

https://calendly.com/pbanifatemi-rhn

https://calendly.com/tspikings/roster

Documentation

We’ve begun creating documentation for how to use the Roster.  Please explore it here:

https://info.rhn.org.uk/shelves/roster